(Sorry guys, this article isn’t about what you thought it was about. But hey, the title worked—you’re here. So read on!)

An article in this morning’s New York Times laments “The Great American Cleavage,” the fact that—as indicated by recent elections—there is increasing political, religious and philosophical polarization in America these days and fewer of us in the center. My casual observations would support that notion.

My Republican friends are more overt in their strident Republicanism and anti-Democrat taunts while my Democrat friends……..oh wait, I don’t have any Democrat friends…….well, there is Kurt Wolfram, but I think he’s faking it just to keep everyone on edge….and then there is Jessica Spragg, but if we didn’t have her to rib who could I joke with…….well, at least the Democrats I see on TV, hear on the radio and read in the paper seem to be shrill-voiced, angry, even nasty in their demeanor. But then. my Republican friends are similar with perhaps only a touch more patriarchal gentility in their tone. One emailed me just this week after he’d seen us out on a carriage ride (see how genteel we Republicans can be—-carriage riding. How quaint!) during which he’d asked “Are these Republican horses?” and told me he knew they were Republican horses because they hadn’t left any crap on the streets. (Kinda funny. Worth a slight rim-shot on a snare drum and a minor harumph.)

That’s what its come down to, those with different philosophies have become caricatures instead of people.  The unthinking and vociferous manner in which we attack each other personally—because we don’t want to do the heavy intellectual lifting of thinking through what we believe, understanding what they believe, comparing, contrasting and then vigorously debating the philosophy with which we disagree—has created a national divide unlikely to be repaired. It’s simply easier to Jerry Springerize the conversation than it is to think and talk and challenge. Yet, Isaiah says the people of God are to be the restorers of the breach. So we who call ourselves His ought to at least be thinking about how to shift the tone so we can become thermostats that control the temperature of dialogue rather than thermometers that respond to it.

I believe the reason we’re divided is that we don’t know who we are. WE don’t have a culture anymore. Every individual has become a culture unto himself. We’ve heightened individualism, dummed-down morality, and reduced the teaching of who we are and where we came from. It’s no wonder we are confused as a people.

Let’s be honest, it’s gotten to where the Jaywalking segment on the Tonight Show has gone way beyond being funny that people don’t know basic things about America’s history, geography and politics and has instead become a sad indictment of our country. I propose a few ideas that might turn the tide.

#1. Let’s teach history & geography in school. Students should learn how civilization spread from it’s Middle-Eastern and North African cradle across the European continent to become what America is today. Students should learn about the oppression of autocratic government that led pilgrims to risk everything for the simple opportunity to be free. The should learn that freedom is an implicit gift from God and with it comes immense responsibility. They should be taught, challenged, and expected to step-up and embrace their responsibility to God, to humanity, and to the country. They should learn the unpopular lesson that WE is more important than ME, and be tested, drilled, challenged, and coerced to prioritize the good of the group over the good of the individual.

#2. We’ve got to require intellectual heavy-lifting. Our population has been over-run with intellectual midgets, not because they don’t have capacity, but because learning and thinking is hard-work. I’m no intellectual heavyweight. I’m kind of a middle-weight. I’ve met some heavy-weight thinkers and wow! They were impressive in their ability to bring together world history, cultural philosophy, economic reality and cultural plurality into cohesive thoughts about where we are and where we needed to go. We need to turn off the damned TV (curse highly intentional), pick up a book, learn, think, and converse. We need to challenge each other and learn the skill of argument. Puny intellects who refuse to attempt meager progress in their ability to think will necessarily be relegated to a position of inconsequence.

#3. English. That’s where we came from. Not everyone who settled America or has immigrated here came from English speaking countries but they all came in pursuit of freedom and opportunity that America provides. That opportunity rests on a foundation of rebellion, yearning, and risk taking that our forefathers embraced in order to create what is America. English is our language. In order for a team to win they have to establish a common lexicon of words that have meaning so that when the someone says “x” all the things that “x” means come to mind. It happens that in America we express “x’ in utterance that is labeled English. Embracing English is part of the package of embracing America.

Lest you think I am being inappropriately English-centric, you should know I am learning Spanish because I’m involved in missions projects in a Spanish speaking country and when I go there I know that I’ll be more effective if I learn to speak their language. The fact that people argue against this is beyond absurd, it is idiotic. In America English is the language, moreover it is the language of commerce in the world. Speak it.

#4. Pull your pants up, learn to say “yes, Sir; yes, Ma’am; please; and thank you.”

Those are a few of my starting thoughts. What are yours?

• Leaders know that not everybody has to believe in you in order for you to succeed. But you must believe in the actions you take.
• Leaders look to the future and let the past be the past. Jesus said “Let the dead bury their dead.”
• Leaders cast vision. In Invictus, Mandella said “Our country will be a shining light in the world.”
• Leaders walk toward people who threaten them, instead of away from them.
• Leaders know that the change you want to see begins with you.
• Leaders make enemies, but they forgive them knowing that forgiveness liberates the soul. That’s what makes it such a powerful force.
• Leaders smile even when they have to push someone away.
• Leaders risk. They day they are unwilling to risk they are unfit to lead.
• Leaders are about we. Mandella started his speech by saying “Brothers, Sisters, Comrades, we are in this together.
• Leaders study their enemies in order to prevail against them.
• Leaders practice restraint and generosity.
• Great leaders have tender spots of pain and failure.
• Leaders strategically reach out to anyone who can help make progress for the dream.
• Leaders continually ask “How can we inspire people to greatness?”
• Leaders know that words matter: they help you to stand when you want to lie down.
• Leaders know that inspiration is the gas that accelerates their team. It comes from knowing WHY.
• Leaders sacrifice their own selfish personal feelings for what “better serves the nation.”
• Leaders manage what they can. In Invictus, Matt Damon’s character said “We may not be the most talented team, but we can be the fittest.”
• Leaders express themselves in the common language and metaphor of the people. In Invictus, Mandella used rugby.
• Leaders know that images and emotions are worth more than any number of speeches.
• Leaders know that the battles are sometimes won in the places you least expect.
• Leaders understand the value and honor of knowing another’s name. Mandella got off his helicopter and shook hands with the South African rugby team and called them by name. Bill Clinton is the a said to never forgot a name. People are honored when you remember. Their name represents their identity. It means they matter to you.
• Leaders adjust when circumstances demand it.
• Leaders imagine what others cannot.
• Leaders capture the moments. They have a sense of occasion.
• Leaders recognize that THEY are the masters of their fate.
• Leaders recognize greatness in people even when the person doesn’t. Leaders then help others find their destiny.
• Leaders know you either inspire or expire.
• Leaders know the cause (the WHY) is worth the pain.
• Leaders recognize moments of destiny and capitalize on them.
• Leaders know that common people can make an uncommon difference.

The medicine for mediocrity is meaning.

If you haven’t seen the movie Invictus. Don’t walk, run, and get it, or Netflix it, or whatever. Watch it now. When it came out, I watched it on Saturday and the next week shut down the office and took our entire team to see it. The South African soccer team was average until they were inspired to play for a greater purpose, leading me to surmise that the medicine for mediocrity is meaning.

We who are leaders must infuse the work we lead with meaning—the Greater WHY—in order to motivate our teams. When the WHY is evident, the HOW becomes more obvious.

When someone asks lots of questions that is a good sign. Questions indicate curiosity, and I’ve become convinced that curiosity is a necessary component to personal development, leadership and accomplishment.

People who are curious and inquisitive about all manner of things have a broad knowledge base. They can converse across a staggering array of topics. This makes them valuable to the team they work with, and the company they work for. They are problem solvers precisely because the breadth of their knowledge base can draw on such a wide variety of resources to solve a problem.

When you ask alot of questions just because you like to know how stuff works, you get a lot of different answers. You learn how different industries, different people, different cultures, different disciplines think and operate. All that information goes into the melting pot and creates the Stew that is You. That latent information lying in your brain suddenly comes to life while you are exercising, or taking a shower, or sitting in your favorite thinking chair. If you are like me, those are the times when you are essentially problem solving…..thinking about ways to fix or enhance things. Suddenly a concept you didn’t even know you knew launches an exercise in thinking that produces a new solution to your problem, or a new strategy for capitalizing on an opportunity. It all happened because a dozen years ago you got curious and asked a lot of questions.

I remember being on a Chamber of Commerce tour of a small company in Southern Arkansas that built the dump beds that go on the back of dump trucks. It was very interesting (how do they roll that steel into that shape) to learn about their business, who their customers were, how they got into the business, what supply and distribution problems they faced, how much their product sold for, where they found skilled workers, how they motivated employees, and what kinds of margins they operated on (yes, I ask the money questions). I recall that the rest of the half-dozen or so people on the tour just kind of stood around with their hands in their pockets and that at one point the lady giving the tour turned to me and enthusiastically said “You ask a lot of good questions!”

My buddy Jon Brownfield and I toured a cigarette manufacturing company once. Why? To see how they make cigarette’s, dummy. Just this year Jim Woolums and I toured the Louisville Slugger factory in of all places……..Louisville. Why? Well, because that’s the touristy thing to do in Louisville, silly. (Caught ya there didn’t I?)

Another friend—the Chief Resident at the University Hospital—took me into surgery once. Why? I asked. We saw butts, breasts and brains. It was really interesting. I’ll never forget watching them use hammers and saws on this lady’s knee and thinking: This is just glorified carpentry. It is!

Now, I can’t point you to any great decisions I’ve made as a leader, or even any great achievements in my personal life because I toured the dump truck, cigarette & baseball bat factories, but I do believe that four decades worth of  inquiry in various and assundry places has produced a library of knowledge that has helped me to be successful and that impacts my company and the people around me.  Just yesterday a brief conversation about the U.S. Postal service came up and out popped a piece of information about designing a mailer that could affect it’s deliverability. Where did that info come from? I don’t know. I didn’t even realize it was there. It’s just something I knew.

I’ve never thought about curiosity much, and only recently has it occurred to me that a person’s measure of curiosity might be a good indicator of their fitness for leading a company to achievement. My theory may or may not be right. It’s just that I think much of what makes me uniquely qualified to do what I do is rooted in my broad knowledge based which was built by asking lots of questions. My business partner even jokes that the first time we ever sat down and had lunch together he felt like he was on the witness stand. Of course, he’s too sensitive! But I’ll bet I did ask a lot of questions. Why? Because I wanted to know him.

As proof that I’m not the only curious one in our midst, I had dinner with a physician this evening—a bonafide Medical Doctor—who wants to get a Masters degree in Theology. Why? He’s curious. He wants to learn.

Cultivating Curiosity

If you buy into my theory that curiosity is important to achievement and success, what follows are some suggestions on how you might cultivate it within yourself.

#1. Be interest in other people and experiences other than your own. I’m generally interested in people and what their experiences are. I like to know about their religion, how they grew up, why they picked the mate they did, and why they listen to the kind of music they do—what about THAT music engages them? I enjoy people who can answer those why questions without feeling defensive. No offense is intended. I just wondered how their mind worked.

If you aren’t interested in other people, it is possible that you are too self-absorbed. If that hits a nerve I’ve got some advice for you: get over yourself. It’s not about you. There are many talented, interesting people in the world. Seek them out and learn from them.

#2. Ask philosophical questions that start with WHY and WHAT. Why did you choose this as your life’s work? Why do you vote Republican? Why do/don’t you exercise regularly? Why don’t you like any ice cream but vanilla? Why is your desk arranged in that manner? What do you think about……..whatever topic you want to bring up. What did you think of…….the most recent thing in the news. You learn a lot about how a person is wired using what and why questions. It’s amazing what people will tell you if you’ll just ask.

I’m convinced that we live way too much of our lives in intellectual and spiritual isolation because we are afraid to ask people questions. As a result, we have to figure out many things for ourselves when we could have learned from others and saved ourselves some pain if we’d have only asked.

#3. Read. Reading books, periodicals, newsletters, blogs and professional journals cultivates an inquisitive mind and stimulates curiosity. Personally, I digest a couple of daily newspapers, three or four magazines a month, and probably 50 books a year. I use reading services and tools to sort internet information that is most likely to be of interest to me. Recently I challenged the leaders of my company to read at least one book a month in order to grow themselves so they could continue to be the kind of leaders worthy of all those who are depending on us (Core Value #1).

If you aren’t a good reader, read! Proficiency will increase by doing.

#4. Travel. You don’t have to go far. I’ve been fortunate to see much of North America and parts of Asia, Europe and Latin America, but there are many opportunities to stimulate your thinking within a couple of hours of where you live. If you are in my neck of the woods, Eureka Springs, Sam Butcher’s Precious Moments museum, George Washington Carver’s Historic site, or the music festival in Mountain View, Arkansas are good places to start. I think the whiskey trail in and around Lexington, KY where my friend Jim lives would be interesting. How do they make that stuff and what’s the difference between whiskey, bourbon, and all those other liquors? While in KY I’d tour a Thoroughbred farm.

From liquor and racehorses to religion—–when I’m in Charlotte I want to tour the Billy Graham museum and home place. In Springfield, Ill I toured the funeral museum once. In northeastern Ohio learn from the Amish. How about swimming with the manatees in Florida? What is it with those rocks in Arizona?

Oh, what a wonderful world full of interesting experiences!

Well, I think I’ve made my point. A mark of an effective communicator is that he knows when to shut up and I’ve likely beaten a dead horse. But I really do think I’m on to something here. As I go forward in life, I’m going to try to surround myself with curious people who are interested in things, ideas, and other people. I want to hang out with big, crazy, “what if” kinds of thinkers. My friend Ken Channel calls them “guys who play intellectual pitch.”

Curiosity may have indeed killed the cat. But I’m pretty sure it’ll make you and me healthier, wealthier, and wiser.

Now, go learn something.